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Locally Owned and Operated since 2007 - Home of Tax-Free Shopping

Middletown, DE

Our Policies

Please review Bike Line's policies and contact us with any questions or concerns.

Satisfaction Guarantee

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 15 days and we'll replace it or give you a refund.

Please return your item with proof of purchase to your local Bike Line if you are not completely satisfied with your purchase.

Information Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.

Backorders

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

Prices & Information

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

Shipping

We are happy to ship products directly to you! Some products are not able to be shipped depending on the brand and their regulations. We also can accommodate rush orders, for assistance with that please contact the shop.

Shipping Fees

Shipping options are available for most apparel and accessory items. Orders typically ship within one business day of being placed.

Due to our dealer agreements, some bikes may not be eligible for shipping.

Order AmountStandard ShippingIn-Store Pickup
Under $100$9.99Free
$100 or moreFreeFree

Exclusions:

  • Offer valid on all orders with a subtotal of $100 or greater
  • Offer limited to standard shipping to United States addresses in the contiguous United States only (this does not include Hawaii and Alaska)
  • Offer excludes over-sized items such as racks & baskets, wheels, helmets, oversized tires, fenders, child seats, trailers & trainers.